24-hour crisis hotline 330.376.0040

24-Hour Hotline

here to help – day or night

Victim Assistance Program staff, interns and volunteers share the responsibility of providing victims with support on the 24-hour hotline. Because our agency serves victims of all crime types, those answering the hotline are trained to offer compassionate and nonjudgmental crisis intervention, emotional support, safety plans, information on victims' legal rights, community referrals as well as education on common reactions crime victims may encounter.

Victims are not the only ones who can use our hotline for support; we welcome family members and friends of victims, the professional community and first responders to call our hotline as well.

When calling our 24-hour hotline, the current afterhours phone system will ring to a third party which will then connect you to a victim advocate. So, please stay on the phone because we are waiting to hear from you.

first responders

Please call our hotline to request an advocate to respond to the scene of a crime, hospital, medical examiner's office or home.